It’s taken a couple of weeks, but I have finally had a reply from the Executive Assistant to the MD of Samsung UK. It reads:
Dear Mr Cockerham,
Thank you for your email addressed to our Managing Director, which you forwarded on to me.
We have considered your communication and will not be commenting further.
Well, I’m glad that’s sorted out then. Clearly any pretence that Samsung might make towards being ethically driven and environmentally conscious can be seen to be just that: a pretence.
I have to be fair to Samsung, because contrary to what they might think I like to be balanced and objective. So in the interests of balance what are the possible reasons for them declining the invitation to comment?
Firstly they might think I am not serious and therefore they wish to call my bluff. I’d porbably do the same. In the meantime they will be drawing up a formal response just in case the story/question actually does make it to the mainstream media. In effect, this is the keeping your powder dry approach, and by asking the question they are now forewarned. I hope this is the case.
Second option is that they hadn’t thought of this problem of perception, they are crapping themselves that the story will break as they have no proper response and know that they will come in for a storm of damaging criticism to which they have no real reply.
Third option: they are a huge company making products that well-off people and companies buy, and they don’t really care.
My own feeling is that if there is a good reason for this practice they should have just come clean with it now, as that will be less damaging in the long term, but I suspect that it is driven by nothing more than greed.
I wonder what else is not quite what they would like it to appear?